Pool Inspection, Pool Certificate & Pool Advisory Services (Brisbane, Gold Coast & Sydney)

Pool Inspections, Pool Certificates & Pool Compliance (Brisbane, Gold Coast & Sydney)

My Pool Safety Inspector is a specialised and dedicated certification company which assists both residential and commercial clients to achieve and maintain pool safety compliance. We help our clients understand the pool safety regulations and their obligations to maintaining a compliant pool barrier. We conduct on-site inspections and issue pool safety certificates for property sales, rentals, council audits, hotels, body corporates and more.

Brisbane Pool Certificate

Brisbane

Tapiwa - 0426 622 557

Tapiwa currently services all of the Brisbane region and surrounds including Logan and Redland. Tapiwa can help you with a Brisbane Pool Inspection and obtain a Brisbane Pool Certificate.

Brisbane Pool Inspections
Gold Coast Pool Certificate

Gold Coast

Brian - 0411 163 127

Brian currently services all of the Gold Coast region from south of Beenleigh to Coolangatta. Brian can help you with a Gold Coast Pool Inspection and obtain a Gold Coast Pool Certificate.

Gold Coast Pool Inspections
Sydney Pool Certificate

Sydney

Matt - 0417 924 264

Matt currently services all of the Sydney region and nearby surrounds. Matt can help you with a Sydney Pool Inspection and obtain a Sydney Pool Certificate of Compliance.

Sydney Pool Inspections
My Pool Safety Inspector

About us

Our Point of Difference

My Pool Safety Inspector Price Match

Price Match

We promise to price match our services in the unlikely event you find a cheaper identical service elsewhere. Rest assured our prices are competitive.

My Pool Safety Inspector Working Together

Working Together

We promise our inspector's will work with you to achieve pool compliance where possible during your initial inspection to avoid reinspection costs.

My Pool Safety Inspector On Time

On Time

We promise to arrive within 15 minutes of your booking, as we understand your time is precious. In the unlikely event we don't arrive on time, you receive a 20% discount.

Why Certify with My Pool Safety Inspector?

Pool safety regulations can be complicated and difficult to understand. We make the process of getting a pool safety certificate or certificate of compliance easy by translating the legal jargon into plain english. In the event your pool barrier is non-compliant, we don't just identify the problem, we provide you with practical solutions to achieve compliance.

Sometimes being told your pool barrier is non-compliant can be hard to hear, however being non-compliant because of a minor issue (which is easy to fix) is not fair. Some inspector's may draw the line and deprive you of that opportunity to fix those minor issues. My Pool Safety Inspector will work with you and give you a fair opportunity to fix minor issues during your inspection, thereby maximising your chances of getting compliant the first time.

Almost everyone has had a bad experience with a tradie or a home visit service which either results in a no show or turns up significantly late. Time wasted which you will never get back. We understand your time is precious, which is why we promise to arrive within 15 minutes of your booking otherwise you receive a 20% discount. We also offer flexible appointment times outside of normal work hours, so that you don't have to take time off work to let us do our job. We can also perform our inspections when nobody is home. Access via a side gate to your pool area is sufficient and we can even help you lock up after.

How Does It Work

Step 1: Make a Booking

Using our online booking form, enter your details and your nearest inspector will contact you to arrange an appointment. Remember to fill in the form as best as you can so your inspector understands your requirements.

Using "Find My Inspector" or "Contact Us", locate your nearest inspector and contact them directly to have a chat and arrange an appointment that works for you.

Step 2: Get Inspected

Your inspector will inspect, measure, test and take photos of your pool gates, pool fences, dividing fences used as a pool fences, and objects or structures near the pool fence.

If there are any non-compliant issues found during the inspection that are easy to fix, your inspector will work with you to get it rectified to give you the best chance of being compliant on the day.

Step 3: Pool Compliance Results

If your pool is compliant, the inspector will issue the pool certificate via email to you within 2 business days.

If your pool is non-compliant, the inspector will identify the issues and solutions in a formal written notice report. Once the issues are rectified, make a booking with the same inspector to reinspect and if the pool is compliant the pool certificate will be issued via email within 2 business days.

Pool Inspection Checklist - Help Us Help You!

QLD Pool Inspection Checklist

QLD Pool Inspection Checklist

Click here
NSW Pool Inspection Checklist

NSW Pool Inspection Checklist

Click Here
Pool Safety Certificate

Pool Safety Certificate (QLD)

Pool Certificate of Compliance

Pool Certificate of Compliance (NSW)

Pool Safety Compliance 101

What material should my pool fence be constructed from?

A pool barrier must be constructed from durable material. Typically, this includes aluminium, steel, brick, timber and glass. You cannot use vegetation (eg. hedges) as the pool barrier.

Do i need a pool gate latch system?

Pool gates must have self-closing hinges and a self-latching mechanism. The latch lever must be a minimum 1500mm high from finished ground or 150mm down on the inside if shielded.

How high should my pool fence be?

Pool fences should be a minimum 1200mm high from finished ground. If there are uneven/sloping ground surfaces, make sure the 1200mm height is maintained in all angles eg. staircase, retaining walls, decking, etc.

Can i store objects near the pool?

Keep objects that may be climbable a minimum 900mm away from the pool fence eg. furniture, pot plants, toys, etc. Generally any objects near the pool fence where a child can put his/her hands/feet on could be climbable.

Can i have gaps in the pool fence?

Gaps under the pool fence to finished ground must not exceed 100mm. Gaps between vertical fence bars and posts must also not exceed 100mm. Generally any gap larger than 100mm in width would not be compliant.

What Our Clients Say

Initially I was a bit daunted about getting a pool barrier certificate for the sale of our property. Matthew made it very understandable. His reports and recommendations were clear and concise and it all made for a smooth process. I’d happily recommend Matthew and My Pool Safety Inspector.

Sarah B

I would highly recommend this service. Tony was very friendly and professional. He gave us the chance to correct any minor problems on the spot to save us another call out fee. I will be recommending this service to all of my friends. Thank you

Janelle H

I don't usually leave reviews, but the service was exceptional. Really appreciated Matt's assistance in the process as we had just moved into our new place and were first time pool owners. We had no experience whatsoever in pool certification and the council process was very confusing. Matt was there to guide us all the way. He was patient with us and the after service was brilliant when the council came back with further questions! Thank you Matt again. Would highly recommend Matt!!

A L

Tony was very thorough and provided practical advice as to how best to fix the problems. Thank you

Graeme M

Professional and punctual, Tony was helpful from booking the inspection to issuing the pool certficate, and took time to answer my questions. Will be keeping this contact shall i ever need to use their service again.

May Y

Matt is highly professional and highly efficient. Problems clearly identified, solutions come immediately with adequate options. We fixed the non-compliances smoothly following Matt's guide. As a happy customer I would recommend this service to other people.

Shelley F

No hassle, honest review and advice. Tony was a pleasure to do business with. Highly recommended

Tony V

Excellent service by Matthew and at a really reasonable price too. Happily recommend his services.

Kate S

Really impressed about how quickly the lads turned this around - they made this so easy (and I didn’t hate the price either)

Innes P

Our Client Partners

Blog posts

(QLD) Non-climbable zone on the inside of a barrier

Where a barrier is 1800 millimetres or higher, the non-climbable zone can be located on the inside of the fence measured from the top of the barrier. The Queensland Development Code Mandatory Part 3.4 and the Australian Standard clearly show that to measure the height, the distance from the top of the barrier to the ground surface immediately inside the enclosure must be used.

(NSW) Non-climable zones

There are 5 climbing zones around a pool barrier. 4 zones for an internal barrier and 1 where the boundary barrier is used as part of the pool barrier. A common question from property owners asked of pool barrier inspectors is, ‘What makes something non-climbable in a NCZ (non-climbing zone)?’

(QLD) Objects that may compromise the effective height of a barrier

Generally, the effective height of a barrier is the measurement from the finished ground level to the top of the barrier. The ground surface can often be uneven or rough and minor irregularities should not compromise the height of a barrier.
However, where there are objects adjacent to the barrier which could compromise the barrier’s effective height (for example a deck)

(NSW) CPR sign changes

A common non-compliance issue for a pool barrier is the state and content of the CPR sign. Since August 30th, 2018, the contents of the CPR sign have changed slightly.

(QLD) Meaning of 'effective height'

The term ‘effective height’ is referred to in the Pool Safety Standard. For example, section 2.1 of Australian Standard 1926-2007 part 1 (AS1926.1) provides that ‘the effective height shall not be less than 1200 millimetres...’.

(QLD) Engaging a second pool safety inspector within the reinspection period

The Building Act 1975 provides that during the reinspection period a pool owner may only ask the pool safety inspector (PSI) who performed the initial inspection to reinspect. This requirement aims to prevent pool owners from ‘shopping around’ for a PSI who may provide a more favourable assessment.

(QLD) Barriers and ground clearance

When assessing gaps between the bottom of a barrier and the finished ground level, a pool safety inspector (PSI) must ensure that the finished ground is solid and unlikely to be disturbed by a young child.

(QLD) Glass pool fence panels

When inspecting pool barriers with glass panels, pool safety inspectors should be aware that as the ground (or other foundations) expand and contract with weather conditions, the glass panels may move out of position or be dislodged.

(QLD) Pool latches that are able to be locked in the open position

The Australian Standard stipulates that the latching device for a pool gate shall not be able to be inadvertently adjusted during operation, locked in the ‘open’ position, or adjusted without the use of tools.

(QLD) Minor repairs to achieve compliance

A pool safety inspector and pool owner can agree for the pool safety inspector to carry out minor repairs to make the pool comply with the pool safety standard. However, a pool safety inspector can carry out minor repairs only if they hold an unconditional licence.

(QLD) Fire exits and pool safety compliance

Fire doors and exits must be clearly marked in accordance with the National Construction Code. Under no circumstances should a fire door or exit be locked or blocked in order to meet the pool safety requirements.

(QLD) Consultancy work

A pool safety inspector may be engaged to consult or provide general advice to a pool owner about their pool’s compliance with the pool safety standard, as opposed to being engaged to give a pool safety certificate or a nonconformity notice.

Our Industry Partners

APSIC
QBCC
BPB